ARE YOUR SNEAKERS AUTHENTIC?
Yes. Every pair is hand-inspected before it's listed, and higher-value
pairs go through additional third-party verification. Full details are
on our Authentication Process page.
WHAT DOES "PRE-OWNED" / "DEADSTOCK" MEAN?
Deadstock (DS) means brand new, never worn. Pre-owned means the pair has
been worn — we describe the actual condition and note any flaws in every
listing, and photos show the real item, not stock images.
WHAT IF THE SIZE DOESN'T FIT?
Please check sizing carefully before buying — most of our inventory is
one-of-one, so exchanges for a different size aren't always possible.
If you're unsure, message us before you buy and we'll help you figure
out the right size.
HOW FAST DO YOU SHIP?
Orders ship within 1–3 business days. You'll get a tracking number by
email the moment it's out the door. Full details on our Shipping Policy.
CAN I COMBINE SHIPPING ON MULTIPLE ITEMS?
Yes — message us before or right after checkout and we'll combine
shipping into one package where possible.
WHAT IF MY ITEM ARRIVES NOT AS DESCRIBED?
Contact us within 3 days of delivery with photos and we'll make it
right. See our full Return Policy for details.
DO YOU BUY SNEAKERS?
We do. Visit our Sell To Us page for what we're currently buying and
how the process works.
HOW DO I CONTACT YOU?
DM @rarerealitykix on Instagram or use the Contact page. We read every
message.